Privacy Policy

City To City Home Cleaning LLC (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us via SMS, email, phone calls, or other digital channels.

1. Information We Collect We may collect the following types of information: a. Personal Information Full name Phone number Email address Mailing address Financial or business-related information (as voluntarily provided) b. Automatically Collected Information IP address Browser type Device information Pages visited and interaction data Cookies and tracking technologies

2. How We Use Your Information We use the information we collect to: Provide financial, business, or consulting services Communicate with you via SMS, phone, email, or messaging platforms Respond to inquiries and customer support requests Send appointment reminders, service updates, and transactional messages Improve our website, services, and user experience Comply with legal and regulatory requirements

3. SMS & A2P 10DLC Compliance By providing your phone number, you expressly consent to receive SMS messages from City to City Home Cleaning, which may include: Service-related notifications Appointment reminders Account or transactional messages Customer support communications Message frequency may vary. Message & data rates may apply. Opt-Out Instructions You may opt out at any time by replying: STOP to cancel HELP for assistance Opting out will stop all SMS communications except those required for legal or security purposes.

4. Data Sharing & Third Parties We do not sell or rent your personal information. We may share data with: Service providers (CRM, SMS, email, payment processors) Compliance, legal, or regulatory authorities when required Technology partners solely to deliver our services All third parties are required to maintain confidentiality and security.

5. Cookies & Tracking We use cookies and similar technologies to: Analyze website traffic Improve performance Personalize user experience You may disable cookies through your browser settings.

6. Data Security We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights You have the right to: Request access to your data Request corrections or deletion Withdraw consent for communications To exercise your rights, contact us using the information below.

8. Changes to This Policy We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

9. Contact Information

City To City Home Cleaning LLC

📧 Email: paul.mcgregor@citytocityhomecleaningllc.com

📞 Phone: (480)937-6677

🌐 Website: Citytocityhomecleaningllc.com